Quality leader in business process and technology innovation, globally—this is a key value of our corporate philosophy. For us it is a commitment to excel stakeholders’ expectations with delivered performance. It is our goal to be successful in our business areas and achieve high satisfaction of our stakeholders, e.g. our customers and employees, by going the extra mile.
We consider it our obligation to have an appropriate quality policy that supports our work by providing a suitable framework and tools for continuous improvement of our business success and our quality management system. Risk-based thinking is essential for achieving an effective quality management system by planning and implementing actions to address risks and opportunities.
We increase our efficiency through continuous improvements in all areas. In order to achieve this, we apply appropriate quality assurance measures, constantly monitor their effectiveness and adapt them to the knowledge and requirements gained. Our quality management system (QMS) applies to all our consulting and development services in the areas of IT, SAP, logistics, public sector and justice. The principles are customer orientation, leadership, employee commitment, process approach, improvement, evidence-based decisionmaking and relationship management, as described in the ISO 9001:2015 standard.
